Should I Stay, or Should I Go Now? The Impact of Psychological Contract Breach in Volunteerism

Authors

  • Pam Kappelides La Trobe Univerisity
  • Russell Hoye La Trobe University
  • Graham Cuskelly Griffith University

DOI:

https://doi.org/10.18666/JPRA-2023-10566

Keywords:

Psychological Contract Breach, Volunteer, Intention to Continue, Retention, Not for Profit

Abstract

It is becoming increasingly difficult for not for profit organizations to manage and retain volunteers (Volunteering Australia, 2016; Sullivan & Clolery, 2014). Given the extent of the contribution of volunteers, it is important to understand the nature of ideological and relational psychological contract breaches and how they impact on the volunteering experience and the intentions of volunteers. Thirty-two in depth interviews with volunteers from NFP camping organizations were used to examine the degree to which a psychological contract breach may impact on the volunteer’s intention to continue volunteering. Evidence from this study indicated that psychological contracts may play a central role in the decision to continue volunteering. Furthermore, elements in the study setting such as building social relationships with campers are important contextual factors that contribute to the development and maintenance of ideological psychological contracts and may ameliorate the negative impacts of a perceived psychological contract breach by the organization.

Author Biographies

Pam Kappelides, La Trobe Univerisity

Senior Lecturer in Sport Management

Russell Hoye, La Trobe University

Professor 

Dean, School of Allied Health, Human Services and Sport

Graham Cuskelly, Griffith University

Emeritus Professor

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Published

2023-03-31

Issue

Vol. 41 No. 3 (2023)

Section

Regular Papers

License

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